Privacy Statement

Last updated: Feb 2026

Mayfair Care Agency Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Statement explains how we collect, use, store, and protect personal information when you use our website or contact us.

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1. Who We Are

Mayfair Care Agency Ltd
Unit 7, Briar Close Business Park
Greenhill, Evesham
Worcestershire, WR11 4JT

📞 Telephone: 01386 41492
📧 Email: admin@mayfaircareagency.co.uk
🌐 Website: www.mayfaircareagency.co.uk

We are a UK-based care provider and act as the Data Controller under UK data protection law.

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2. Information We Collect

Through this website, we may collect the following personal information:

• Name
• Email address
• Telephone number
• Information submitted via contact or enquiry forms
• Any information you voluntarily provide when contacting us

👉 We do not collect postal addresses or sensitive personal data through this website.

We do not knowingly collect personal data from children via this website.

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3. How We Use Your Information

We use personal information to:

• Respond to enquiries and requests
• Communicate with individuals, families, and professionals
• Provide information about our services
• Improve our website and service delivery
• Comply with legal and regulatory obligations

We only process personal data where we have a lawful basis to do so.

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4. Lawful Basis for Processing

Under UK GDPR, we process personal data based on:

• Consent – where you choose to contact us
• Legitimate interests – to respond to enquiries and operate our services
• Legal obligation – where required by law or regulators

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5. Sharing Your Information

We do not sell, rent, or trade personal data.

We may share information only where necessary, including with:

• Regulatory bodies such as the Care Quality Commission (CQC)
• IT and website service providers who support our systems

All third parties are required to protect your information and process it lawfully.

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6. Data Security

We apply appropriate technical and organisational measures to safeguard personal data against unauthorised access, loss, or misuse.

Access to personal data is restricted to authorised personnel only.

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7. Data Retention

We retain personal information only for as long as necessary to:

• Respond to enquiries
• Meet legal, contractual, and regulatory requirements

Data is securely deleted when no longer required.

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8. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion where applicable
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

 

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9. Cookies

Our website may use cookies to enhance functionality and understand website usage. You can manage cookies through your browser settings.

(A separate Cookie Policy may be provided.)

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10. Changes to This Privacy Statement

We may update this Privacy Statement periodically. Any changes will be published on this page with a revised date.

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11. Contact Us

If you have any questions about this Privacy Statement or how we handle your data, please contact us:

📧 admin@mayfaircareagency.co.uk
📞 01386 41492